Chatbot Accessibility Playbook

Recommendation 4.3.13:
Give buttons clear names and alt-text that describe their purpose

Benefits Users

Icon for VisualIcon for CognitiveVisual | Cognitive

Icon for StandardRelevant W3C Guidance

Phase 1: Gather & Organize

Icon for Read MoreRead More

  • A blog post on microcopy that offers great tips for clear, concise button labels.


Phase 2: Design & Implement

[none]


Phase 3: Test & Evaluate

Icon for Self CheckSelf Check

  • Does each button have a label that describes what it does?

Icon for Ask the UserAsk the User

  • Is it clear what each button does?


References

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