Recommendation 4.4.11:
Include people with disabilities in planning, development and testing the chatbot's integration with the host website
Benefits Users
Visual | Auditory | Cognitive | Speech | Physical
Phase 1: Gather & Organize
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- W3C offers personas of users with diverse abilities to aid developers in evaluating accessibility.
Phase 2: Design & Implement
Design Question
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What activities will you prioritize user involvement in?
- Use the W3C personas to perform an initial pass at the recommendations in this play. This will reveal the areas that need the most attention from real users with disabilities so you can maximize your time with them.
Tip
- Include people with disabilities in the following activities.
Phase 3: Test & Evaluate
Self Check
- Did you include people with disabilities in the appropriate integration activities?