Play 4.4:
Designing a Chatbot - Integration
The 
Developer and 
Product Owner are responsible for integrating the chatbot into the host website. This section addresses the mechanics of navigating to and away from the chatbot with a range of technologies, including mobile, desktop, and assistive technology. Some of these elements may be constrained by the chatbot platform, which is why it’s so important to select an accessible and/or customizable platform to begin with.
You’re ready to move on if you:
- Facilitate navigating to the chatbot
- Manage conversation end and transitions to external resources
- Manage interruptions and notifications
- Included people with disabilities in the design process.
- Compared the chatbot interface elements with WCAG guidelines.
Table of Contents
- 4.4.1 Support navigation to the chatbot
- 4.4.2 Make user aware of the chatbot
- 4.4.3 Offer accessible activation
- 4.4.4 Use responsive design
- 4.4.5 Consider accessibility in transitions
- 4.4.6 Time out gracefully
- 4.4.7 Link to accessible content
- 4.4.8 Notify for new messages
- 4.4.9 Use appropriate notifications
- 4.4.10 Maintain website accessibility
- 4.4.11 Include people with disabilities
- 4.4.12 Follow WCAG