Play 4.5:
Testing the Chatbot
The 
Tester and the 
Product Owner, working with all other members of the team, are responsible for testing the chatbot throughout the design and development process. While prior sections have touched on what to test, this section addresses how to execute tests throughout the development lifecycle. It’s important to note that even if a feature is “signed off” early in the development process (or even included in the chatbot platform), it needs continued testing later in the process to ensure that it hasn’t been affected by later development.
You’re ready to move on if you:
- Have a test plan that includes testing events throughout the design and development process.
- Test with realistic technology scenarios
- Know which standard(s) you will use to test the chatbot.
- Recruit target users with diverse abilities.